Privacy Policy

Effective Date: April 29, 2025

Inak IT Solutions LLC ("Inak IT Solutions," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our door-to-door shipping application and related services (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Identifiable information such as your name, shipping and billing addresses, email address, phone number, and payment information.
  • Third-Party Personal Data: Information about third parties involved in shipments, such as recipients' names, addresses, and contact details. You are responsible for obtaining consent from these individuals before providing their information to us.
  • Log and Usage Data: Information our servers automatically collect when you access our Services, such as your IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the Services.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our Services, including browsing behavior and preferences.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Services;
  • Process transactions and manage shipments;
  • Communicate with you, including responding to inquiries and providing customer support;
  • Send you updates, marketing communications, and other information that may be of interest to you;
  • Comply with legal obligations and enforce our terms and policies.​

3. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Shipping Partners: Carriers and logistics providers necessary to fulfill your shipping requests.
  • Legal Obligations: When required by law or to respond to legal process.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access the personal information we hold about you;
  • Request correction or deletion of your personal information;
  • Object to or restrict the processing of your personal information;
  • Request data portability;
  • Withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact us at support@inakitsolutions.com.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this policy. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

  • Inak IT Solutions, LLC
  • support@inakitsolutions.com